At FarmMoral.com, we strive to ensure a seamless shopping experience for our customers. However, we understand that there may be situations where you need to cancel an order. Below is our cancellation policy, outlining the process and terms for canceling orders.
Order Cancellation by Customer
- Cancellation Before Shipment: You can cancel your order for any product before it is shipped. To do so, contact our customer support team as soon as possible at contact@farmmoral.com.
- Full Refund: If you cancel before shipping, a full refund will be issued to your original payment method.
- Cancellation After Shipment: Once the order has been shipped, it cannot be canceled. In such cases, you may refer to our return policy for assistance on returning the item once it is delivered.
Order Cancellation by FarmMoral
We reserve the right to cancel orders under the following circumstances:
- If the product is out of stock.
- In case of technical errors or pricing issues.
- If we suspect fraudulent activity.
- If shipping to the provided address is not feasible.
If we cancel an order from our end, the customer will be notified via email, and a full refund will be processed promptly.
Refund Processing
Refunds for cancellations will be processed within 3-7 business days after the cancellation request is confirmed. The refund will be credited to the original payment method.
Changes to the Cancellation Policy
FarmMoral.com reserves the right to modify this cancellation policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our cancellation policy, please contact us:
- Email: contact@farmmoral.com
- Phone: +91-9353206600